Search results

1 – 10 of over 2000
Article
Publication date: 18 June 2020

M. Gnaneswara Reddy, P. Vijayakumari, L. Krishna, K. Ganesh Kumar and B.C Prasannakumara

In this framework, the three dimensional (3D) flow of hydromagnetic Carreau nanofluid transport over a stretching sheet has been addressed by considering the impacts of nonlinear…

Abstract

Purpose

In this framework, the three dimensional (3D) flow of hydromagnetic Carreau nanofluid transport over a stretching sheet has been addressed by considering the impacts of nonlinear thermal radiation and convective conditions.

Design/methodology/approach

Infinite shear rate viscosity impacts are invoiced in the modeling. The heat and mass transport characteristics are explored by employing the effects of a magnetic field, thermal nonlinear radiation and buoyancy effects. Rudimentary governing partial differential equations (PDEs) are represented and are transformed into ordinary differential equations by the use of similarity transformation. The nonlinear ordinary differential equations (ODEs), along with the boundary conditions, are resolved with the aid of a Runge-Kutta-Fehlberg scheme (RKFS) based on the shooting technique.

Findings

The impact of sundry parameters like the viscosity ratio parameter (β*), nonlinear convection parameters due to temperature and concentration (βT, βC), mixed convection parameter (α), Hartmann number (M2), Weissenberg number (We), nonlinear radiation parameter (NR), and the Prandtl number (Pr) on the velocity, temperature and the concentration distributions are examined. Furthermore, the impacts of important variables on the skin friction, Nusselt number and the Sherwood number have been scrutinized through tables and graphical plots.

Originality/value

The velocity distribution is suppressed by greater values of the Hartmann number. The velocity components in the tangential and axial directions of the fluid are raised with the viscosity ratio parameter and the tangential slip parameter, but these components are reduced with concentration to thermal buoyancy forces ratio and stretching sheet ratio.

Details

Multidiscipline Modeling in Materials and Structures, vol. 16 no. 6
Type: Research Article
ISSN: 1573-6105

Keywords

Article
Publication date: 15 February 2019

Gwenaëlle Briand Decré and Caroline Cloonan

This paper aims to study the cross-modal correspondence between a visual stimulus (i.e. glossiness), haptic perception and consumers’ reactions (internal responses and behavioral…

2384

Abstract

Purpose

This paper aims to study the cross-modal correspondence between a visual stimulus (i.e. glossiness), haptic perception and consumers’ reactions (internal responses and behavioral intentions).

Design/methodology/approach

Using an experimental design, three experimental studies have been conducted to test the effect of a glossy (versus matte) packaging upon the perception of haptic features of a packaging (roughness, thickness and lightness), internal reactions (perceived product quality and product attractiveness) and behavioral intentions (purchase intention and willingness to pay).

Findings

This paper evidences the significant impact that glossiness bears on the haptic perception of a packaging material as well as upon internal reactions and behavioral intentions. A new conceptual framework combining the SOR model and the cross-modal correspondences is validated.

Research limitations/implications

The results encourage further research to explore the wide range of potential cross-modal correspondences between visual stimuli and haptic perception.

Practical implications

The results highlight the critical influence of visual cues for managers, especially for online shopping or advertising. Even if consumers cannot touch the product, it is possible to induce haptic perception through visual cues and to influence the internal reactions and behavioral intentions.

Originality/value

This research demonstrates that the packaging texture and weight can be visually induced through glossiness.

Details

Journal of Product & Brand Management, vol. 28 no. 1
Type: Research Article
ISSN: 1061-0421

Keywords

Article
Publication date: 30 June 2020

L.A. Krishna, A.R. Veerappan and S. Shanmugam

Precise assessment of elastic stress is required in the field of fracture mechanics. While bending a straight pipe, the deformation of the circular cross section out of roundness…

Abstract

Purpose

Precise assessment of elastic stress is required in the field of fracture mechanics. While bending a straight pipe, the deformation of the circular cross section out of roundness called ovality and thinning are foreseeable. The ovality has a significant effect on the structural integrity of the pipe. The sole objective of this paper is to provide new analytical solutions to predict accurate elastic stress distribution at the median section of the U-bend, with deformities such as ovality and thinning when subjected to in-plane closing moment by using elastic finite element analysis.

Design/methodology/approach

The quarter model of the U bend has been analysed by using ABAQUS. The elastic stress components included in this analysis are longitudinal bending stress, longitudinal membrane stress, circumferential bending stress and circumferential membrane stress. Based on finite element results, analytical elastic stress solutions are also provided for both longitudinal and circumferential stresses by using these stress components.

Findings

As the ovality has a significant effect, it is further included in the analytical solution. The thinning is not included since it has very little effect. Analytical stress solutions are provided for a wide range of bend characteristics to include ovality, mean radius and thickness.

Originality/value

Significance of ovality and thinning on elastic stress of U-bend has not been reported in the existing literature.

Details

International Journal of Structural Integrity, vol. 12 no. 3
Type: Research Article
ISSN: 1757-9864

Keywords

Article
Publication date: 12 November 2018

Andreas Aldogan Eklund and Miralem Helmefalk

The purpose of this paper is to develop a comprehensive conceptual framework of visual-tactile interplay and consumer responses in brand, product and servicescape contexts.

1613

Abstract

Purpose

The purpose of this paper is to develop a comprehensive conceptual framework of visual-tactile interplay and consumer responses in brand, product and servicescape contexts.

Design/methodology/approach

This paper performs a literature review of visual-tactile interplay by reviewing prior research in marketing and psychology.

Findings

The review reveals that visual-tactile interplay provokes various consumer responses depending on whether brands, products or servicescapes are used. The paper develops a comprehensive conceptual framework mapping out visual-tactile interplay and the relationship with consumers’ cognition, emotions and behaviors.

Research limitations/implications

A conceptual model was developed with a novel view on how visual and tactile cues can together influence consumer responses.

Practical implications

This paper shows how visual-tactile interplay is successful in brand, product and servicescape contexts and provides practical insight for firms into how to provoke consumers’ cognitive, emotional and behavioral responses.

Originality/value

This paper contributes to existing literature by developing a conceptual framework and model of visual-tactile interplay and consumer responses by drawing on research in marketing and psychology.

Details

Journal of Product & Brand Management, vol. 27 no. 5
Type: Research Article
ISSN: 1061-0421

Keywords

Article
Publication date: 26 January 2022

Philipp Wörfel, Florentine Frentz and Caroline Tautu

Sensory experience profoundly impacts consumer cognition and behavior. This paper aims to illuminate the structure and development of sensory and experiential marketing research…

3385

Abstract

Purpose

Sensory experience profoundly impacts consumer cognition and behavior. This paper aims to illuminate the structure and development of sensory and experiential marketing research, to condense knowledge and to stimulate future research.

Design/methodology/approach

In all, 156 articles with 9,670 references serve as this paper’s database. The factor analysis on co-citation patterns of the top-cited 148 articles reveals the main research streams. The social network analysis unveils the degree of intellectual exchange between and within these schools of thought. The authors also map the temporal emergence of research streams and condense insights into an overarching framework that guides future research.

Findings

Early research in experiential marketing and store atmospherics emphasized the importance of affective reactions. Grounded and embodied cognition revised the understanding of the role perception plays in cognition. These developments culminated in the now most central research stream of sensory marketing, which bridges other research streams.

Research limitations/implications

Although the research field is strongly interconnected, integration with other marketing disciplines potentially enriches the discourse.

Practical implications

This paper is useful for any reader who wants to gain a synthesized overview of the research field of sensory marketing. The framework presented in this paper can serve as a starting point for new sensory marketing research.

Originality/value

This paper offers a structured and unbiased account of sensory marketing and merges findings from diverse research backgrounds.

Details

European Journal of Marketing, vol. 56 no. 3
Type: Research Article
ISSN: 0309-0566

Keywords

Abstract

Details

Review of Marketing Research
Type: Book
ISBN: 978-0-85724-727-8

Article
Publication date: 31 July 2019

Minwoo Lee, Seonjeong (Ally) Lee and Yoon Koh

This study aims to investigate the effect of customers’ multisensory service experience on customer satisfaction with cognitive effort and affective evaluations using big data and…

4871

Abstract

Purpose

This study aims to investigate the effect of customers’ multisensory service experience on customer satisfaction with cognitive effort and affective evaluations using big data and business intelligence techniques.

Design/methodology/approach

Online customer reviews for all New York City hotels were collected from Tripadvisor.com and analyzed through business intelligence and big data analytics techniques including data mining, text analytics, sentiment analysis and regression analysis.

Findings

The current study identifies the relationship between affective evaluations (i.e. positive affect and negative affect) and customer satisfaction. Research findings also find the negative effect of reviewer’s cognitive effort on satisfaction rating. More importantly, this study demonstrates the moderating role of multisensory experience as an innovative marketing tool on the relationship between affect/cognitive evaluation and customer satisfaction in the hospitality setting.

Originality/value

This study is the first study to explore the critical role of sensory marketing on hotel guest experience in the context of hotel customer experience and service innovation, based on big data and business intelligence techniques.

Details

International Journal of Contemporary Hospitality Management, vol. 31 no. 11
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 4 January 2023

Shadab Khalil, Pubali Chatterjee and Julian Ming-Sung Cheng

This study aims to investigate the effect of color temperature on consumption. Color is one of the most powerful elements of sensory marketing. However, how warm and cool colors…

Abstract

Purpose

This study aims to investigate the effect of color temperature on consumption. Color is one of the most powerful elements of sensory marketing. However, how warm and cool colors drive consumer indulgence and interact with other visual cues is minimally understood.

Design/methodology/approach

This research conducts six experiments to investigate the effect of eight warm and cool colors and the effect of warm/cool color’s interaction with reflectance on indulgent consumption/use in various retail environments.

Findings

Studies 1a and 1b support the contrasting effects of warm vs cool colors on consumers’ indulgent consumption. Studies 2a and 2b establish the serial mediating role of arousal and self-reward focus in the color-indulgence relationship. Study 3a demonstrates the interactive effect of warm (vs cool) colors and glossy (vs matte) reflectance on consumer indulgence, and Study 3b confirms how glossy (vs matte) reflectance moderates the serial mediating effect of arousal and self-reward focus in the color-indulgence relationship.

Research limitations/implications

This research contributes to the growing stream of research on the visual aspect of sensory marketing, especially color, and advances the theoretical knowledge of how color could be used effectively to influence consumer indulgence.

Practical implications

This research provides actionable managerial implications on the effective use of warm and cool colors and glossy and matte reflectance to influence consumer indulgence.

Originality/value

This research advances the theoretical and empirical knowledge of color’s interaction with other visual sensory cues and the underlying psychological processes shaping consumer indulgence.

Details

European Journal of Marketing, vol. 57 no. 2
Type: Research Article
ISSN: 0309-0566

Keywords

Open Access
Article
Publication date: 9 November 2021

Achini Tharaka Ranaweera

Touch plays an important role in the evaluations of products. However, prior quantitative touch research does not present a holistic perspective of haptics. This study aims to…

2755

Abstract

Purpose

Touch plays an important role in the evaluations of products. However, prior quantitative touch research does not present a holistic perspective of haptics. This study aims to provide a more comprehensive understanding of haptic information that consumers attain from touch.

Design/methodology/approach

Adopting a qualitative research approach, semi-structured, depth interviews were conducted with industry experts.

Findings

Based on the findings, this research proposes a conceptual model of consumer haptic perception consisting of seven key influences, namely, the effects of haptic sensation, haptic perception, the influence of individual factors, the influence of external environmental factors, the multi-dimensionality of haptics, haptic cue congruity and haptic dominance.

Practical implications

This study suggests firms to understand the importance of consumers’ haptic perception as an opportunity to engage an individual’s heart and mind through information attained through touch.

Originality/value

This is the first study in marketing to propose a conceptual model of haptics comprising several new haptic influences. This model contributes to the emerging literature of sensory marketing by providing directions for future touch research by capturing the dynamic nature of haptics.

Objetivo

El tacto desempeña un papel importante en nuestras evaluaciones de los productos. Sin embargo, las investigaciones cuantitativas anteriores sobre el tacto no presentan una perspectiva holística de la percepción táctil. Este artículo pretende ofrecer una comprensión más completa de la información táctil que los consumidores obtienen del contacto.

Metodología

Adoptando un enfoque de investigación cualitativa, se realizaron entrevistas semiestructuradas en profundidad con expertos del sector.

Resultados

A partir de los resultados, esta investigación propone un modelo conceptual de la percepción táctil del consumidor que consta de siete influencias clave: Los efectos de la sensación háptica, la percepción háptica, la influencia de los factores individuales, la influencia de los factores ambientales externos, la multidimensionalidad de la sensación táctil, la congruencia de las pistas táctiles y la dominancia de la sensación táctil.

Implicaciones prácticas

Este estudio sugiere a las empresas que comprendan la importancia de la percepción táctil de los consumidores como una oportunidad para captar el corazón y la mente del individuo a través de la información obtenida mediante el tacto.

Originalidad

Este es el primer estudio en marketing que propone un modelo conceptual de la percepción táctil que incluye varias influencias táctiles nuevas. Este modelo contribuye a la literatura emergente del marketing sensorial proporcionando direcciones para la futura investigación táctil al capturar la naturaleza dinámica del sentido del tacto.

目的

触摸在我们对产品的评价中起着重要作用。然而, 在先前定量的触觉研究中并未呈现触觉的整体视角。本文旨在更全面地了解消费者通过触摸获得的触觉信息。

方法

本文采用定性研究方法, 与行业专家进行了半结构化的深度访谈。

研究结果

本研究提出了一个消费者触觉感知的概念模型, 其中包括七个关键影响因素:触觉的影响、触觉感知、个人因素的影响、外部环境因素的影响、触觉的多维性、触觉线索的一致性和触觉的主导性。

实际意义

这项研究建议企业了解消费者触觉感知的重要性, 并将触觉信息传达作为吸引消费者心灵的机会。

原创性

这是营销领域首次提出触觉概念模型的研究, 该模型包含几种新的触觉影响因素。这个触觉概念模型通过捕捉触觉的动态特性为未来的触觉研究提供方向, 从而为新兴的感官营销文献做出了贡献。

Article
Publication date: 17 August 2015

Kiran A Shinde

– This paper aims to explore the ways in which religious tourism in India fosters religious tolerance.

2303

Abstract

Purpose

This paper aims to explore the ways in which religious tourism in India fosters religious tolerance.

Design/methodology/approach

The paper uses a conceptual apparatus derived from the basic structure of religious tourism comprising motivation, journey and destination, to understand various aspects of tolerance. Tolerance, with the implicit meaning of diversity and pluralism, is examined at two levels – intra-religion and inter-religion – using field investigations from three Hindu pilgrimage sites, namely, Vrindavan, Tuljapur, Shegaon and review of one Muslim site called Ajmer Sharif. These sites exhibit a range of combinations, sectarian traditions within Hindu and their interactions with others, including Muslims and foreigners.

Findings

Each of the sites provides different sets of opportunities for the “others” to get exposed to religious and cultural aspects. It is found that tolerance within the Hindu sects and with non-Hindus from other religious faiths is a function of their engagement with cultural performances and participation in the religious tourism economy in a pilgrimage site.

Originality/value

On a broader level, this paper argues that conceptualising tolerance within a social and cultural sphere helps in a better understanding of tolerance and identifying areas within religious tourism where it can be promoted. A conscious effort to promote tolerance through religious tourism will add value to religious tourism and help it thrive.

Details

Tourism Review, vol. 70 no. 3
Type: Research Article
ISSN: 1660-5373

Keywords

1 – 10 of over 2000